Position title

The incumbent will primarily design, implement and maintain the IT infrastructure and keep it secure.

  • Review and maintain the existing IT environment, recommend and implement improvements and changes
  • Review, develop, update and implement IT policy and best practice guides for the organisation
  • Work with CISO to implement and maintain security policies, processes and practices
  • Work with senior management to manage and report on IT inventory and budget
  • Conduct regular system audits and work with auditors
  • Monitor and take actions on system, network and data security
  • Oversee and determine timeframes for IT events and projects including system updates, upgrades, migrations and outages
  • Provide technical support and troubleshooting for IT issues and collaborate with other departments to resolve issues in a timely manner
  • Plan, develop and deliver relevant training programs and workshops for staff
  • Manage relationships with external vendors and service providers to ensure optimal performance of IT systems and services
  • Stay up-to-date with industry trends and best practices in IT and security management
  • Providing direction for IT team members
  • Identifying opportunities for team training and skills advancement
  • Tertiary degree in Information Technology, Computer Science, Business Information or similar
  • At least 3-5 years working in IT Operations
  • Excellent working knowledge of computer systems, security, network and systems administration, cloud, databases and data storage systems, interfacing with phone systems, printers etc.
  • Experience leading and managing IT projects and rolling out IT infrastructures across various technologies
  • Firm grasp on IT infrastructure and operations best practices
  • Strong analytical and problem-solving skills
  • Relevant industry certifications will be an advantage
Employment Type
Job Location
Date posted
April 19, 2023
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